FAQ

Everything you need to know about CueSense — how the ranking system works, why we launched with snooker first, and the values the platform is built on. Cue sports are built on integrity; so is CueSense.

Our Ethos

4 questions

The principles that guide CueSense and why we place trust at the heart of the platform.

Ranking System

5 questions

How CueSense calculates points, what affects your rank, and how the system is designed to reflect true ability.

Platform Limitations

6 questions

What CueSense does not yet support, and where we are heading as the platform grows.

Our Ethos

Why does CueSense rely on players to record their own results?

What happens if someone misreports a result on CueSense?

Do both players need to confirm a match result?

Why not require video proof or a referee on CueSense?

Ranking System

How does the CueSense ranking system work?

How many matches do I need before I receive an official CueSense ranking?

Does the format of the match affect my ranking points?

Can I lose ranking points on CueSense?

Will other cue sports have separate rankings from snooker?

Platform Limitations

Why does CueSense currently focus only on snooker?

When will pool, billiards, and other cue sports be added to CueSense?

Can I record tournament or league matches on CueSense?

Is there a CueSense mobile app?

Can I play against someone who is not signed up to CueSense?

Is there a handicap or division system on CueSense?